Cancellation Policy

At Purple Carrot Ltd., we understand that things can change. We are committed to making the cancellation process as simple and straightforward as possible. However, our practitioners do spend time preparing for your consult, therefore, we do have a cancellation fee in place.

Cancellation fees: There will be a fee of 50% of your consultation price if you do not show up for your appointment. There will be a fee of 25% of your consultation price if you cancel within 24 hours of your appointment.

You can cancel your consultation at any time up to 24 hours before the scheduled appointment time and you will not be charged a fee.

If you need to cancel due to illness or a family emergency, please contact us as soon as possible at [email protected]